Marching to the beat of our own drum since 2013, Black Drum Roasters delivers a coffee experience like no other. Born from a meeting of minds between master roaster and CEO Scott Jones and head of training and development Kevin Crouse, we've continued as we started: combining roasting expertise with customer-focused delivery.
Our Blacktown HQ is where the beat kicks in. Here we've brought together our passion for specialty coffee with the know-how of getting this to market. Whether it is carefully crafting this month's single origin or innovating with the latest in packaging technology, Black Drum's processes ensure that the unique flavour profiles of the coffee beans that we source can be tasted in each cup.
While Blacktown is ticking like a metronome, our rhythms are unequivocally global. Individuals from across our organisation regularly head back to source in order to build the partnerships that define who we are. Coffee is much more than a commodity and from bean to cup we ensure that each step in the process is treated with the respect it deserves.
But what's a rhythm without melody? At Black Drum we are always focused on getting the blend right and listening to our customers for constant feedback. Whether you're after the strict 4/4, want to get with the lively 6/8 or waltz to a 3/4, the tune that matches our beat comes from our connections with cafes, baristas and coffee drinkers.
Consistency in the exceptional is what keeps us tapping along, because at Black Drum - There is no rehearsal.
The Black Drum Team
Founder, Master Roaster, CEO
Founder, master roaster and CEO Scott Jones has worn a few hats. While working in accounting for a large multinational, Scott gave into a friend's suggestion that he move into coffee and hasn't looked back since. Having worked as a packer, roaster, delivery driver and book-keeper what drew him to coffee initially was the relationships that form over coffee and that's what drives Scott at Black Drum Roasters.
During his time leading Black Drum Roasters, Scott has been able to develop relationships with farmers and the supporters and distributors of the green bean, bring new people into the roasting industry while building their skills and knowledge and refine the tastes of customers. Having been in the industry since 1986, Scott has seen Australia move from tea to filter coffee, to espresso and now to specialty coffee with an attention to unique origins and flavour profiles. Scott is now developing this further, experimenting with cold brew techniques that remove the need for one of coffee's until now fundamental ingredients, hot water.
What makes this dedication pay off is the light that Scott sees go on when people discover the flavour profiles in their coffee, what Scott describes as "taking them on a journey to understand what they're tasting." For as much as coffee has been drunk for centuries it is this experimentation with the cutting edge of technology that keep Black Drum beating.
"What we're experiencing with trying different crafts and technologies is unlocking the flavours that are there."
Directing the journey from bean to cup.
Head of Training and Innovation
Our head trainer Kevin is a bit of a romantic, especially when you get him talking about coffee. Kevin's first dates with his wife were over coffee at small cafes playing backgammon and since then he has opened his own cafe that saw love and inspiration flourish between its walls. Whether that has been a space for exhibiting artists, performing musicians or passing on a passion for coffee through barista training, Kevin's dedication to the power of coffee is infectious.
While you might have seen him behind the machine in Parramatta in Western Sydney, Kevin has also been able to take his approach world-wide, training students in Michigan about social enterprise and speaking with people in Kenya and Tanzania in Swahili, unlocking relationships through coffee. He's even taken his passion to the stratosphere, making kalita, espresso and aeropress on planes, always adjusting for the perfect brew.
As Kevin himself says "I want to make a difference in people's lives, and coffee has been my platform."